General Terms and Conditions of Sale

1. Warranty

WordPress themes and other intangible goods sold and distributed by alexanderjuulj.com are done with the purpose of solving a desire with the purchaser, but are done so without any warrenty, even without implied warrenty of merchantability or fitness for a particular purpose.

The themes are tested so that they function correctly on a clean installation of WordPress, and so that we can guarantee you the functionality on a fresh installation as minimum. We do not guarantee that the WordPress themes will function with all third-party plugins or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We do not assume responsibility for the loss of any data due to the result of installing or using our products. Should a conflict occour with any third-party plugins, browsers etc. we may provice support at our descretion.

2. Automatic Updates

Purchasers have access to automatic updates of our WordPress themes and other intangible goods. Automatic updates are at this point available to everyone with the themes installed.

Our automatic updates are available to those with an active and valid subscription and license key. The automatic updates are available for as long as your generated license key is valid and active.

3. Delivery

Once we have processed your payment successfully, you will receive an email with order details and other purchase information. Link to download of purchased goods will be attached in the email. The goods will also be available for download on alexanderjuulj.com.

4. Website & PluginContent

All of the content you might find on my website may not be redistributed without permission or consent. This includes themes, images, documentation, support, information etc.

5. Price Changes

Prices of our goods are subject to change without prior notice or consent. alexanderjuulj.com have reserved the right to change, modify, cancel or upgrade a subscription and/or license without prior notice or consent.

6. Refund Policy

If you would like to request a refund, please write an inquiry to contact@alexanderjuulj.com with the subject “Refund Request”. When requesting a refund, we do require you to meet one of the following conditions. I do stand behind my products 110%, but I do understand I cannot meet the demands of everyone.

I do honor requests for refund for the following reasons:

  • Verified non-delivery of the goods: due to some emailing issues where you do not receive an email from me, we will attempt to resend the goods to an alternate email address.
  • Download issues: it may happen so that you are having problems downloading goods, we will make the download available on one of our download servers for you to attempt to download the goods from another computer.

alexanderjuulj.com reserves the right to decline refund requests in the following situations.

  • When a customer demands a refund without reason immediately after buying the goods.
  • When a customer informs us about changing his/her decision to buy the goods.
  • When reasons which prevent a customer from using our goods and are stated clearly. For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our software.
  • When significant support resources have been spent without resolution.

7. License Agreement

By purchasing on of my goods, you indicate and consent that you have readand agree to the General Terms & Conditions of Sale listed and detailed onthis page. We reserve the right to change or modify the current General Terms& Conditions of Sale without prior notice or consent.

8. Severability

If any part of this agreement is declared unenforceable or invalid, allremaining clauses in this agreement shall remain binding on the customer.

9. Version

This agreement was last updated on December 12th, 2018.